Support & Remote Access

J-Remote gives you the possibility of being able to control computers remotely as if we were sitting right in front of you.  We can provide technical support to PC, MAC & mobile devices such as iPad, iPhone, iPod Touch and Android devices.  JEGS can do all this conveniently from your work station.  With your permission, a small file is downloaded to your computer from our site below (Click the Icon Below).  Once the connection is established between JEGS and your computer, we are able to see your desktop exactly as you do, and begin troubleshooting problems and run diagnostics to perform the repair.


Remote Support

No need for any installation on the client side


Remote Administration

24/7 access to remote computers and servers


Remote Access

Access your data and applications – anytime, anywhere.


Home Office

Access your office computer from home (VPN)