Sam

Efficiently address and resolve technical problems for clients using multiple communication channels, including remote access, in-person visits, phone calls, and email correspondence. Proficiently set up, install, test, and configure a wide range of devices, including networks, desktops, laptops, printers, motherboards, processors, RAM, hard drives, graphics cards, and LCD screens. Conduct comprehensive diagnostics, and when necessary, repair or replace faulty hardware and software components. Provide dedicated support to clients experiencing data connectivity challenges.

Engage in effective communication with clients and other individuals to provide clear answers to inquiries and explanations of information. Conduct thorough research on various computer systems and databases to identify and resolve issues and inquiries promptly.